![]() ![]() I went through all the set-up steps, inlcuding my Hotmail account name and password, but when I try to open Outlook I just get the above message, followed by 'The information store could not be opened.' When I click OK, it closes. Then see if it comes up with the message - Outlook cannot open the default email folder. All programs are working fine on my desktop, but I cant open Outlook on my laptop. Select Options - Default Outlook and click OK. On the Compatibility tab, click to clear the Run this program in compatibility mode for check box. Press the Windows + R keyboard shortcut to open the Run dialog box and type outlook.exe /safe.Right-click Outlook.exe, and then click Properties.Outlook 2000 – C:\Program Files\Microsoft Office\Office 9.Outlook 2002 – C:\Program Files\Microsoft Office\Office 10.Outlook 2003 – C:\Program Files\Microsoft Office\Office 11.Outlook 2007 – C:\Program Files\Microsoft Office\Office12.Outlook 2010 – C:\Program Files\Microsoft Office\Office14 How to Fix Outlook Cannot open your default Email Folder Change the Setting in Outlook From Compatibility Mode to Safe Mode Reset the Navigation Pane Setting.You do not have sufficient permission to perform this operation on this object. Outlook.exe is typically located in one of the following folders, depending on the version of Outlook that you are running: 'Cannot open your default e-mail folders. To resolve this issue, follow these steps: The issue is related to the Outlook.exe program running under compatibility mode within Windows, therefore to fix this issue carry out the following steps taken from the above KB Article. If youre running a 64 bit system, the 'Mail' applet is in the '32 bit programs' section of the Control Panel. ost open the main search dialog by pressing all Windows keys and F. If it complains about a username and password when you do this, Control PanelMailShow Profiles, delete the profile shown, create a new one, and do NOT add the Exchange Server service to it, all you need is POP3/SMTP or IMAP. With thanks to the Microsoft KB Article 252304 located here – How do you fix Cannot open your default email folders The information Store could not be opened Method 1: Repair Outlook Tips (. The information store could not be opened. When you open Outlook and try and click on your personal folders or mail box folders you receive an error stating:Ĭannot open your default e-mail folders. So I came over a issue I have not seen for some time (and between us I had forgotten out the old issue with ANSI and UNICODE Outlook PST files).
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